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As announced by PM Lee at the National Day Rally 2021, the Progressive Wage Model (PWM) for Retail Industry will be implemented in September 2022. Join us in this industry engagement for an overview of the 4-ladders of PWM: job roles & career progression; training and upskilling; enhanced productivity; and wage rungs for Retail workers. This session is hosted by Tripartite Cluster for Retail (TCR) Chair Ms Yeo Wan Ling who is also Director at the NTUC U SME, and Mr. R Dhinakaran, SRA President. This is also a great opportunity to have your questions answered during the Q&A segment.

Join industry and AI experts as they share how AI have been deployed in the retail sector globally; from famous international brands to lesser-known SMEs. Learn and understand how you can generate predictive and prescriptive insights using data from ordinary solutions used by almost every retailer – from POS to social media, inventory to customer database, every bit of data collected everyday, are fuel to ignite the AI waiting to add its formidable capability to enhance the retailer’s business.

Partner with our Year 3 Business Digitalisation Track students. They are equipped with competencies in business digitalisation, including digital marketing. They will support you in planning and executing a customised digital commerce playbook for your business through

In the “New Retail” era, go beyond adopting current e-commerce applications and consider developing your own dynamic middle platform to conduct B2B and B2C marketing. Join industry experts as they share their insights on how digital transformation can be a way to pursue new and improved revenue streams and new business models.

GoSpree 8.8 Flash Deal – Are you ready to grab those Singtel E-vouchers on GoSpree at 12am? P.S. Use the Singtel E-vouchers to offset your purchase on no contract devices and gadgets like phones, tablets, earphones, power banks, speakers and smartwatches – Bookmark GoSpree and get notified when we go live! Not a GoSpree member?… View Article

This 2 and a half-day course is specially curated to provide a strategic understanding of how digital marketing could enhance your brand and lead to direct sales. It would take a deep dive into different platforms, strategies and marketing tools, and also explore the role of entertainment via videos and live streaming. During the workshop,… View Article

This 2 and a half-day course is specially curated to provide a strategic understanding of how digital marketing could enhance your brand and lead to direct sales. It would take a deep dive into different platforms, strategies and marketing tools, and also explore the role of entertainment via videos and live streaming. During the workshop,… View Article

The need to reimagine retail started as far back as the changing consumers’ lifestyle, globalisation and the advent of digitalisation. The recent pandemic catapulted and realised the change faster and stronger! In the past year, consumers experienced many changes including shopping from different brands and in different formats. Many shared that they are prepared to… View Article

The much-awaited Fair Tenancy Framework Code of Conduct will be announced on Fri 26 Mar 2021. We are certain that retailers will have many queries on this thereafter and would like clarifications. We are pleased to invite SRA members to join us in our Q&A Session on the COC to help retailers have a better… View Article

There is great importance in creating brands that customers can relate to – using brand building to enhance the customer experience. Tapping on its experience working with different SME retailers, Felix Mollinga, Studio Lead & Service Designer of Ideactio shared with companies onboard the EXSA 2021 programme the importance of setting strategy, improving service, and understanding… View Article

We have concluded our first intake of complimentary Job Redesign workshop and clinic session, thank all our SRA members onboard the Global Ready Talent (GRT) Programme for joining us! Participants gained better understanding on the trends impacting the retail sector and the importance of redesign as a means of ensuring long-term competitiveness and sustainability. They… View Article

With less than one month to go, SRA would like to encourage and invite you to join us for “Scaminar! The Fight against Scams”, an inaugural national webinar on scams. Organised by the Office of Chief Psychologist (OCP) and the Singapore Police Force (SPF), and led by the Home Team Behavioural Sciences Centre (HTBSC), Ministry of Home… View Article