We were privileged to have Mr Alvin Tan, Minister of State for the Ministry of Trade & Industry and Ministry of Culture, Community, and Youth, as our Guest of Honour, whose presence added prestige to the evening. This extraordinary night was made possible by the generous support of our sponsors and the dedication of the... View Article
6 Nov 2024 -
6 Nov 2024
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🎉 Event Recap: AI-Powered Retail Revolution Seminar – A Success! We had an amazing turnout this Friday, 11 October 2024, at the AI-Powered Retail Revolution seminar hosted by CapitaLand SkillsFuture Queen Bee. Thank you to all who attended and contributed to the insightful discussions on leveraging AI and data-driven strategies to revolutionize the retail industry!... View Article
11 Oct 2024 -
11 Oct 2024
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We are thrilled to announce the successful completion of our session on the Progressive Wage Model (PWM) for the Retail Sector, held on September 17, 2024, at NTUC Club Clubhouse, SingPost Centre. In collaboration with the Tripartite Cluster for Retail (TCR), this event brought together retailers and industry leaders to explore strategies for enhancing wages,... View Article
17 Sep 2024 -
17 Oct 2024
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Join us for our upcoming AGM as we reflect on our accomplishments last year and share our plans for the upcoming year. Reconnect and network with your fellow retailers during our Happy Hour networking session ! Food and drink will be provide. Hear from our speaker, Mr Chiu Wu Hong, Partner and Head of Enterprise Tax, KPMG on the latest tax developments, impact of the recent Budget 2024 on the Retail Industry and glean from the insights to help you drive business growth.
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Download the application form below SRA Council FY2024-2026 Call for New Council
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Maintaining your competitiveness in an ever-evloving retail landscape demands a strategic mindset. The SRA PowerUp clinic and networking series is designed to help retail businesses gain insights into the latest retail technology solutions, re-design retail jobs, network with like-minded industry retail leaders so as to accelerate business transformation, optimise human capital resources and increase efficiency and foster collaborations for continued business success. Let’s embark on this transformation journey together and shape a workforce ready for the future.
20 Feb 2024 -
20 Feb 2024
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Retail’s Big Show Asia Pacific – retail’s most important event in the Asia Pacific marks its inaugural staging in Singapore from 11 – 13 June 2024. The Asia-Pacific edition unites leaders in the retail industry across the region to collaborate on a Pan-Asia Pacific stage. Retail professionals from around the globe can experience three days of educational programming, an all-encompassing Expo featuring the latest retail solutions, as well as an Innovation Lab and Startup Zone featuring breakthrough technologies in Asia Pacific’s retail sector.
11 Jun 2024 -
13 Jun 2024
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“Go Global with SRA to New York” in connection with the NRF Retail BIG Show – one of the largest retail events globally – will take place from 10 to 16 Jan 2024! The NRF Retail BIG Show offers a wide range of educational sessions, workshops, and presentations by industry leaders. Participants can gain inspiration and adapt these ideas to their own businesses, just like many of our past participants since 2018. This “Go Global with SRA to New York” Study Mission is a worthwhile investment for retailers seeking to stay competitive, informed and connected in the dynamic retail industry.
10 Jan 2024 -
16 Jan 2024
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Thank you for joining us at the online briefing for Retail Industry on Progressive Wage (PW) Mark and the Occupational Employment Dataset (OED) on 22 November 2023. Administered by SBF, the PW Mark accredits firms that pay Progressive Wages to lower-wage workers. It enables consumers and jobseekers alike to easily identify, support or work in… View Article
22 Nov 2023 -
22 Nov 2023
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To All Retailers! We are excited to announce a collaborative effort between the Singapore Retailers Association and FastJobs, in conjunction with Nanyang Polytechnic School of Business Management, to present the "Empowering Your Retail Workforce: Attracting Gen Z Talent" workshop. This program has been specifically designed to equip retailers with the tools needed to enhance their... View Article
17 Nov 2023 -
17 Nov 2023
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Digital payments and collections can help companies streamline their financial operations, reduce costs, and stay ahead of the curve in the evolving business landscape. In addition, corporate cheques will be phased out by the end of 2025 as part of an industry-wide initiative by the Monetary Authority of Singapore (MAS) in partnership with the... View Article
30 Oct 2023 -
30 Oct 2023
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People are valuable assets and an essential driving force towards a business’s success. Employers need to recognise the importance to proactively invest in human capital development in order to stay competitive amidst the manpower shortages. Thank you for joining us at the seminar! We hope you gained useful information and insights on the importance of… View Article
2 Nov 2023 -
2 Nov 2023
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Thank you for attending the webinar for Overview of Singapore’s Code of Conduct For Leasing of Retail Premises. We hope that the webinar has provided important insights and key takeaways to you. Presentation deck shared during webinar Overview of Singapore’s Code of Conduct for Leasing of Retail Premises Webinar Presentation Deck Other resources Code… View Article
9 Nov 2023 -
9 Nov 2023
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SRA is launching a series of SME PowerUp Clinics to provide you with the resources and insights to help transform your business. The first PowerUp Clinic and Networking session will be held on Thursday 12 October 2023. You can also sign up for a complimentary Business Diagnostic consultation.
Admission is open to all Retail Companies. Sign up now!
12 Oct 2023 -
12 Oct 2023
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Join this workshop and unlock the secrets to creating viral content on TikTok, engaging your audience through live streaming, and generating revenue through TikTok’s affiliate marketing.
26 Sep 2023 -
28 Sep 2023
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Good Employer Branding can improve job ad performance anywhere from 20% to 240%. Employer Branding may sound like a lot of work, but did you know it can actually start from just writing a better job ad? Come and join us at our upcoming complimentary hiring workshop, organised to help retailers hire better as part of SRA’s partnership programme with FastJobs.
6 Sep 2023 -
6 Sep 2023
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Join us as we honour the winners of the SRA Retail Awards and network with over 600 C-Suite business owners and representatives from the retail industry, business partners and government agencies. Enjoy a night of celebration, revelry, excitement, reconnect & renew old ties and forge new relationships. Delightful entertainment and $100,000 worth of prizes await !
For enquiries, please contact Anwar Roslan at 8893 0796 or email anwar@sra.org.sg
16 Nov 2023 -
16 Nov 2023
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Good Employer Branding can improve job ad performance anywhere from 20% to 240%. Employer Branding may sound like a lot of work, but did you know it can actually start from just writing a better job ad? Come and join us at our upcoming complimentary hiring workshop, organised to help retailers hire better as part of SRA’s partnership programme with FastJobs.
21 Jul 2023 -
21 Jul 2023
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Coming your way in a new platform for retailers which will open a new gateway for growth opportunities, fresh retail experiences and brand collaborations. All lifestyle sectors* – big or small, are welcome ! If you are keen to explore new avenues to grow your business, build your brand awareness, this is it! Come join us as we share our plans in our industry briefs and find out how you can be a part of this exciting journey!
19 Jul 2023 -
19 Jul 2023
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Gain valuable insights into the latest retail trends and best practices, network with local retailers and industry leaders, and explore potential business partnerships through a series of site visits, workshops, and business matching sessions in the Thai retail scene.
10 Jul 2023 -
13 May 2023
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In this learning journey, participants get to have hands-on experience in SAP experience center on new retail technologies. Available exclusively for SRA ordinary members, the learning journey will last for two hours, with registration opening at 3pm.
12 May 2023 -
12 May 2023
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Singapore Retailers Association (SRA) & Singapore Fintech Association (SFA) invite you to an in-person sharing session on Buy Now, Pay Later (BNPL) Code of Conduct that sets out guidance for BNPL service providers and the industry in Singapore to protect consumers and ensure that BNPL offerings will continue to benefit the ecosystem.
10 Mar 2023 -
27 Apr 2023
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The much-awaited annual SRA 28th Annual Golf Tournament 2023 is back after a 2-year hiatus with exciting prizes to be won! This annual sporting event will bring together once again retail leaders, government agencies and business associates) after a challenging 2-years from the COVID-19 pandemic to renew and reinforce friendships established and network for future business collaboration.
17 May 2023 -
17 May 2023
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SRA's 45th Annual General Meeting kicked off with our President, Mr Ernie Koh, reporting on the significant events organised by SRA in FY 2022 . He also shared SRA’s Roadmap 2025 - co-designed by the SRA Council and over 60 retail stakeholders - which is aligned to the Retail ITM 2025 and will act as... View Article
29 Mar 2023 -
29 Mar 2023
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Seminar on the market landscape in Japan
Meet key stakeholders in Japan’s retail industry
Connect and engage with key enablers in Japan
Brand visiting and business matching session
Business matching and opportunity hunting
26 Feb 2023 -
3 Mar 2023
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14 Oct 2022 -
14 Oct 2022
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Want to explore the Vietnamese market? With one of Southeast Asia’s fastest growing economies with predicted GDP growth
of 5.5% in 2022, Vietnam is one of the most attractive overseas destination for Singapore companies looking to expand their business.
31 Oct 2022 -
3 Nov 2022
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Amid unprecedented headwinds of geopolitical, supply chain, and market volatility, reducing cost and increasing efficiency is top of mind for retailers. Not to mention, shifting customer behaviours and expectations over the past two years. Join to learn how to simplify multi-channel shopping journeys, build lifelong customer relationships, and balance digital and in-shopping retail experiences, to make every shopping moment a happy one.
27 Sep 2022 -
27 Sep 2022
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It’s time for breakthrough. The NRF Retail BIG Show brings together top minds on critical retail topics, providing insights, trends and future perspectives to set you up for success. Experience breakthrough technology firsthand and forge new partnerships for future growth. Business meetings with like minded retailers including store visits will further enhance your learning.
10 Jan 2023 -
17 Jan 2023
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On behalf of the Tripartite Cluster for Retail (TCR) Secretariat (NTUC U Care Centre), we would like to cordially invite you to a briefing session on TCR’s Recommendations on introducing the Progressive Wage Model (PWM) for the Retail sector. Slated to be announced in mid-August, the PWM for Retail Industry will require employers of retail workers to comply with the PWM requirements from 1 September 2022 in order to apply for new or renew existing Work Passes.
Since its formation in March 2021, the TCR had held several industry engagement sessions before putting forth its recommendations to the Government. The briefing session will cover the PWM job roles, training requirements as well as the stipulated PWM wages.
13 Sep 2022 -
16 Sep 2022
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Driving Convenient, Contactless & Conversational Online Shopper Engagement in 2022 is a webinar event by PointStar, powered by Freshworks and Google Cloud, and part of the GO Digital series. We are inviting you to a discourse on the 3Cs of online shopper engagement. Join us and discover all that you need to know about how Freshworks and Google Workspace can help your business grow
11 Aug 2022 -
11 Aug 2022
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Singapore’s best loved annual retail event is back with a bang this year from 9 Sep to 10 Oct 2022 ! Coinciding with the return of F1 in Singapore this year, leverage on this event to offer amazing experiences to enthuse our returning tourists ! SHOP offline & online till you drop – DINE to your hearts content and PLAY like there’s no tomorrow !
Come join us as we share our plans for GSS 2022 and find out how you can be a part of this exciting journey! This Industry Brief is open to all retailers*. Simply indicate below which session would you like to attend.
18 Aug 2022 -
19 Aug 2022
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In the “New Retail” era, consumer’s shopping behaviour is constantly evolving. The new generation arelooking for a more immersive experience, highly personalised marketing, and a unified online and offline experience. Retailers have to reconsider their business models, strategies and acquire new technologies to enhance their competitiveness. Join us on 18th August 2022 to find out more about how Yonyou Singapore can help you optimise your retail business processes by pursing new and improved revenue streams and new business models.
18 Aug 2022 -
18 Aug 2022
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The holiday season is just around the corner and offers amazing opportunities to get creative with your marketing! During the busy shopping period, competitors everywhere are vying for the attention of every consumer. So, standing out from the crowd is a holiday essential. Join Dotdigital’s Head of Growth SEA, Matthew McClelleland to gather insights on how to maximize your sales with cross-channel engagement!
11 Aug 2022 -
11 Aug 2022
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SRA member companies and students from IHLs joined us in our experiential learning journey to BHG Bugis Junction and had the opportunity to interact with BHG’s Head of IT, Head of Marketing as well as the Head of Operations. Read on to find out more.
26 Jul 2022 -
26 Jul 2022
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Join us as we honour the winners of the SRA Retail Awards and network with over 600 C-Suite business owners and representatives from the retail industry, business partners and government agencies. Enjoy a night of celebration, revelry, excitement, reconnect & renew old ties and forge new relationships. Delightful entertainment and $100,000 worth of prizes await !
Event details and table sponsorship packages will be released in the coming weeks.
For enquiries, please contact Anwar Roslan at 91692 9254 or email anwar@sra.org.sg
11 Nov 2022 -
11 Nov 2022
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SRA announced the winners of the inaugural SRA Retail Reimagined Innovation Challenge (SRRIC) 2022 on Tuesday 12 July. Team Commersseurs, a mixed school team from NUS X NTU, emerged as the winner of the top trophy. The 2nd and 3rd place winners were Team X-3 from Temasek Polytechnic and Team Biodynamic from NTU X NUS X SIT.
12 Jul 2022 -
12 Jul 2022
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Retail operations are the backbone of every store. For retailers today, the secret to differentiating in a competitive landscape is being agile and innovative. Responding swiftly to shifting market dynamics and consumer preference is critical. At the same time, having the ability to connect to your back-end inventory or marketplace can make or break a business year.
26 Jul 2022 -
26 Jul 2022
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Franchising is not a new business concept in Vietnam. Singapore franchisors such as Doki Doki, Norbreeze Group and Kalpha have established a strong presence in the country. With Vietnam reopening its borders, the country’s economy is expected to bounce back strongly. This creates a golden opportunity for foreign brands & companies to enter the market.
Seize the opportunity! Join us on 25 August 2022 (Thursday), 10.00am – 3.30pm, for a Deep-Dive workshop to learn about the Vietnam business landscape, legal requirements for entry, local consumers’ behaviour, business culture and hear how Singapore brands successfully internationalise & expanded into Vietnam.
25 Aug 2022 -
25 Aug 2022
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The upcoming South West Community Job Fair will be held at the Ayer Rajah Community Club on Fri 29 & Sat 30 Jul, 10am to 4pm. If your Company is interested to participate in the job fair and interview the jobseekers virtually, please complete the SRA x SW CDC Job Fair Registration Form by 30 Jun 2022.
29 Jul 2022 -
30 Jul 2022
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Retail operations are the backbone of every store. For retailers today, the secret to differentiating in a competitive landscape is being agile and innovative. Responding swiftly to shifting market dynamics and consumer preference is critical. At the same time, having the ability to connect to your back-end inventory or marketplace can make or break a business year.
30 Aug 2022 -
30 Aug 2022
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The much-awaited annual SRA 28th Annual Golf Tournament 2022 is back after a 2-year hiatus with exciting prizes to be won! This annual sporting event will bring together once again retail leaders, government agencies and business associates) after a challenging 2-years from the COVID-19 pandemic to renew and reinforce friendships established and network for future business collaboration.
29 Jul 2022 -
29 Jul 2022
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SRA member companies joined us in our experiential learning journey to NTUC FairPrice Xtra Parkway Parade and learnt how NTUC FairPrice adapted to the changing landscape of customer buying behaviour and preferences with new technologies like artificial intelligence and self-checkout systems.
28 Jun 2022 -
28 Jun 2022
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SRA’s Up Close & Personal with the C-Suite on 9 June 2022 was a huge success! Mr Douglas Benjamin, Chief Executive Officer of FJ Benjamin (Singapore), the first in the series of influential C-Suite leaders to be featured, shared interesting facts about the retail industry and the audience greatly benefitted from his candid responses in the Q&A. Watch this space for more sessions of Up Close & Personal with the C-Suite!
9 Jun 2022 -
9 Jun 2022
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SRA member companies and students from IHLs joined us in our experiential learning journey to Decathlon Singapore Lab and had the opportunity to interact with Decathlon’s Order Management Specialist and eCommerce Operations Leader to learn more about their store operations. Read on to find out more.
24 May 2022 -
24 May 2022
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Want to explore the Indonesian market? With its vast market size of 250 million people, Indonesia is one of the most attractive overseas destination for Singapore companies looking to expand their business.
22 Aug 2022 -
25 Aug 2022
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Franchising is a dynamic business model that allows you to become an entrepreneur thanks to the strength of a network, the reputation of the franchisor, and also a proven successful & replicable concept. Not all franchises are the same, so it is highly critical to find one that matches your financial goals alongside your desires and experiences.
28 May 2022 -
28 May 2022
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HR practitioners from Bata Shoe, Choicecycle CCTV, Chow Tai Fook Jewellery, Converge Spot, Courts, ECCO Shoes, Jean Yip Salon, Norbreeze Group and The Curtain Boutique participated in the complimentary Employee Value Proposition (EVP) workshop organised by SRA on 10 May 2022 to craft a strong EVP that supports their business strategy and learn how to deliver the employment experience outlined in the EVP.
10 May 2022 -
10 May 2022
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Students from ITE College Central, ITE College West and National Technological University attended the complimentary Service Excellence Workshop organised by SRA on 6 May 2022 to enhance their customer service skills and prepare themselves for internship/career in retail.
6 May 2022 -
6 May 2022
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Yvon Bock, Founder and CEO, Hegen and Leon Bock, Co-Founder and COO, Hegen hosted our members at the Hegen Experiential Centre on 29 March 2022. We saw how they created a unique and compelling brand story and utilised the latest technology to become one of the fastest-growing brands in Singapore.
Hegen also shared with participants branding tips and the importance of keeping up with the latest technological trends to develop a holistic customer experience.
29 Mar 2022 -
29 Mar 2022
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With the reopening of borders, retailers can leverage on opportunities overseas for business growth. In 2022, Indonesia has gradually moved to re-open its economy and international borders, and economic recovery will likely accelerate. Join us in the inaugural Go Global webinar and learn on the Indonesian retail landscape, economic outlook and business trends from our esteemed panel of speakers from Lippo Malls Indonesia and PT Savills Indonesia. Learn, Land and Localise with GlobalConnect@SBF’s complimentary in-market assistance for your overseas expansion plans.
19 Apr 2022 -
19 Apr 2022
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Futuristic retail topics are hot on the agenda at eTail Asia 2022, as it makes a live and in-person return after 2 years. The event aims to share new industry innovations, provide tips to help businesses increase their profits, and help professionals develop new connections within the retail industry.
7 Jun 2022 -
9 Jun 2022
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The series kicked off on 28 February with invited members sharing their sentiments on Budget 2022 and concerns on the latest manpower policy. Through the lively discussion, our members also gained a better understanding of what SRA can assist in area of internship and offering diagnostic aid to adopt the relevant available solutions. Potential collaboration opportunities raised as the perspectives of fellow retailers from other industries are being shared.
28 Feb 2022 -
28 Feb 2022
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Join our webinar and hear from our speakers on how to:
• Use data to adapt your retail strategies to thrive in the new normal
• Create a framework to start collecting data effectively
• Use free tools to access industry meta data and measure your performance against your competitors
• Integrate data with simple solutions to support marketing and increase sales
• Embark on data projects with government support and schemes
21 Apr 2022 -
21 Apr 2022
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The Focus Group Discussion on Progressive Wage Model (PWM) for the Retail Industry was held virtually on Monday, 28 March 2022. Hosted by the Tripartite Cluster for Retail (TCR) Chair Ms. Yeo Wan Ling, the FGD covered topics like the New Local Qualifying Salary (LQS) requirements with effect from 1 September 2022, Implementation Timeline of the various Progressive Wages Moves as well as the Progressive Wage Credit Scheme (PWCS) which was announced at the recent Budget 2022.
28 Mar 2022 -
28 Mar 2022
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The Singapore Retailers Association unveiled its New President, Office Bearers and Council Members for the term FY 2022 – 2024 at the 44th Annual General Meeting on Wednesday, 23 March. Mr Ernie Koh, Chairman of Commune Lifestyle Pte Ltd, was elected as SRA’s new President. He takes the helm from Mr R Dhinakaran, who has served 3 consecutive terms (2-year each) since 2016. Mr Douglas Benjamin and Ms Gan Siok Hoon were elected Vice-Presidents with Mrs Helen Khoo as Honorary Secretary and Mr Pang Fu Wei appointed the Treasurer.
23 Mar 2022 -
23 Mar 2022
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Still thinking whether you should join us for our study mission to NYC in Jan 2022?
Join us in this webinar where Mr Glenn Koh, Vice President, Marketing and Leisure Trade (West Coast), Singapore Tourism Board who will share a glimpse of life in New York in this post pandemic era and also how STB can help promote local brands in US.
22 Nov 2021 -
22 Nov 2021
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Join us LIVE on Facebook as we unveil the winner of the EXSA (Retail) 2021 Service SuperStar Award! Find out what’s the success formula of our service champions and learn from the BEST in the industry.
Take part in the live quiz and you may just win prizes like a 2-in-1 Steamboat & BBQ Grill and powerbanks!
16 Nov 2021 -
16 Nov 2021
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It’s time to accelerate. The NRF Retail BIG show is where you meet the largest community of movers, shakers and industry makers and get a whole new perspective on where and how your business should go. Store visits during the trip will further enhance your learning !
14 Jan 2022 -
21 Jan 2022
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Moving from pandemic to endemic, retailers in Singapore have to innovate and digitally transform themselves in more ways than one to drive and enhance customers’ engagement across omnichannel to personalise and improve their journey experience. Increasing brand awareness and differentiating yourselves would help your organisation emerge stronger amidst the new normal.
26 Oct 2021 -
26 Oct 2021
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Customer experience is the bedrock of any service encounter. For any organisation to affirm its own strengths and improve its blind spots, mystery shopping is one valuable research method that can gather authentic and revealing data.
20 Oct 2021 -
20 Oct 2021
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The Job Redesign Framework for Retail aims to help retailers build a future-ready and productive workforce in response to today’s growing digital economy, and is often regarded as one of the most effective approaches to increasing productivity for retail companies.
This half-day workshop provides participants with a high lead overview of job redesign methodology and process, giving them a deeper understanding of what Job Redesign is, and the investment required to reap its benefits. Participants will also be equipped with a job Redesign template to help them kick-start job redesign at the workplace.
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As announced by PM Lee at the National Day Rally 2021, the Progressive Wage Model (PWM) for Retail Industry will be implemented in September 2022. Join us in this industry engagement for an overview of the 4-ladders of PWM: job roles & career progression; training and upskilling; enhanced productivity; and wage rungs for Retail workers. This session is hosted by Tripartite Cluster for Retail (TCR) Chair Ms Yeo Wan Ling who is also Director at the NTUC U SME, and Mr. R Dhinakaran, SRA President. This is also a great opportunity to have your questions answered during the Q&A segment.
6 Oct 2021 -
6 Oct 2021
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Join industry and AI experts as they share how AI have been deployed in the retail sector globally; from famous international brands to lesser-known SMEs. Learn and understand how you can generate predictive and prescriptive insights using data from ordinary solutions used by almost every retailer – from POS to social media, inventory to customer database, every bit of data collected everyday, are fuel to ignite the AI waiting to add its formidable capability to enhance the retailer’s business.
28 Sep 2021 -
28 Sep 2021
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Partner with our Year 3 Business Digitalisation Track students. They are equipped with competencies in business digitalisation, including digital marketing. They will support you in planning and executing a customised digital commerce playbook for your business through
24 Sep 2021 -
24 Sep 2021
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In the “New Retail” era, go beyond adopting current e-commerce applications and consider developing your own dynamic middle platform to conduct B2B and B2C marketing. Join industry experts as they share their insights on how digital transformation can be a way to pursue new and improved revenue streams and new business models.
2 Sep 2021 -
2 Sep 2021
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GoSpree 8.8 Flash Deal – Are you ready to grab those Singtel E-vouchers on GoSpree at 12am? P.S. Use the Singtel E-vouchers to offset your purchase on no contract devices and gadgets like phones, tablets, earphones, power banks, speakers and smartwatches – Bookmark GoSpree and get notified when we go live! Not a GoSpree member?… View Article
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This 2 and a half-day course is specially curated to provide a strategic understanding of how digital marketing could enhance your brand and lead to direct sales. It would take a deep dive into different platforms, strategies and marketing tools, and also explore the role of entertainment via videos and live streaming. During the workshop,… View Article
8 Mar 2021 -
10 Mar 2021
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This 2 and a half-day course is specially curated to provide a strategic understanding of how digital marketing could enhance your brand and lead to direct sales. It would take a deep dive into different platforms, strategies and marketing tools, and also explore the role of entertainment via videos and live streaming. During the workshop,… View Article
24 Feb 2021 -
26 Aug 2021
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The need to reimagine retail started as far back as the changing consumers’ lifestyle, globalisation and the advent of digitalisation. The recent pandemic catapulted and realised the change faster and stronger! In the past year, consumers experienced many changes including shopping from different brands and in different formats. Many shared that they are prepared to… View Article
31 Mar 2021 -
31 Mar 2021
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The much-awaited Fair Tenancy Framework Code of Conduct will be announced on Fri 26 Mar 2021. We are certain that retailers will have many queries on this thereafter and would like clarifications. We are pleased to invite SRA members to join us in our Q&A Session on the COC to help retailers have a better… View Article
6 Apr 2021 -
6 Apr 2021
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There is great importance in creating brands that customers can relate to – using brand building to enhance the customer experience. Tapping on its experience working with different SME retailers, Felix Mollinga, Studio Lead & Service Designer of Ideactio shared with companies onboard the EXSA 2021 programme the importance of setting strategy, improving service, and understanding… View Article
23 Jul 2021 -
23 Jul 2021
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We have concluded our first intake of complimentary Job Redesign workshop and clinic session, thank all our SRA members onboard the Global Ready Talent (GRT) Programme for joining us! Participants gained better understanding on the trends impacting the retail sector and the importance of redesign as a means of ensuring long-term competitiveness and sustainability. They… View Article
16 Jul 2021 -
16 Jul 2021
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With less than one month to go, SRA would like to encourage and invite you to join us for “Scaminar! The Fight against Scams”, an inaugural national webinar on scams. Organised by the Office of Chief Psychologist (OCP) and the Singapore Police Force (SPF), and led by the Home Team Behavioural Sciences Centre (HTBSC), Ministry of Home… View Article
25 Aug 2021 -
25 Aug 2021
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South West Community Development Council, together with SRA and other Trade Associations (RAS, SFIC, SLA, SHA, SGTuff), is organising a hybrid Job Fair which will be held at Jurong Spring Community Centre (Jurong GRC) on Friday, 23 July 2021 & Saturday, 24 July 2021, 10am – 4pm. GOH (to be confirmed) will be making an appearance on 24 Jul 2021 at the Inaugural SouthWest Community Job Fair.
24 Jul 2021 -
25 Jul 2021
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Singapore’s best loved national sales event returns in June to deliver great deals & retail experiences to consumers. We have organised a total of 6 industry briefs to share on our plans for GSS 2021 and find out how you can be a part of this exciting journey.
6 Jun 2021 -
21 Jun 2021
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The Singapore FinTech Festival x Singapore Week of Innovation and TeCHnology (SFFxSWITCH) is happening from 7-11 Dec 2020. Special invitation has been extended to SRA members to enjoy 50% off SFFxSWITCH passes, while sign-up slots last.
7 Dec 2020 -
11 Dec 2020
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Join us at this webinar to find out how to overcome the common hurdles faced in expanding your business to the Chinese market. Hear from our key speakers on how your business – be it brick & mortar or online – can grow by better connecting with Chinese consumers.
3 Dec 2020 -
3 Dec 2020
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Join us in this exclusive webinar hosted by Kendrick Wong, CEO of Omnilytics and special guest, Bessie Ye, Founder and Designer of local womenswear label, RYE to learn about how to leverage on Retail Analytics to understand consumer demand.
28 Oct 2020 -
28 Oct 2020
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An introductory seminar that aims to provide a basic introduction to commerce live streaming and the general development of commerce live streaming in Singapore and China.
20 Aug 2020 -
20 Aug 2020
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Join us at this 1.5 hour webinar to see how you can bring your products and services on the gifting platform.
18 Aug 2020 -
18 Aug 2020
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An initiative by National Trade Union Congress (NTUC) to provide transition support to at risk or displaced workers with career coaching, skills evaluation, access to training, job search assistance, and job matching services to improve their employment prospects. It is also to support businesses in their economic cycles to cope with fluctuating manpower needs.
7 Aug 2020 -
7 Aug 2020
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oin us for FC Global Business Series 2020 co-organised by Business China and Economic Development Board (EDB) to explore how the current crisis is reshaping trends of the retail landscape with a more online presence and pave the way for other markets, and if the new normal can help stimulate struggling economies and redefine the future consumerism through changing consumer behaviour and habits.
28 Jul 2020 -
28 Jul 2020
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Join us for an interactive visual session where EY professionals and retail industry players share their insights on the impact of COVID-19.
23 Jul 2020 -
23 Jul 2020
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Join us at this webinar to learn from the Infocomm Media Development Authority (IDMA) and Enterprise Singapore (ESG) on how you can strengthen your business operations by going digital and tapping on government support measures. Plus, hear from our fellow retailers on their digitalisation journeys in the panel discussion segments.
15 Jul 2020 -
15 Jul 2020
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During times of crisis, customer behavior is rapidly changing. Right now, it is an excellent time to revisit your customer journey and identify opportunities to make customers fall in love with your brand.
14 Jul 2020 -
14 Jul 2020
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Setting up processes to implement Safe Management Measures, and restarting your retail business operations can be time consuming and challenging. Constant and streamlined communication with your retail staff is key to ensuring a healthy and productive workforce for a strong business recovery. Join the webinar to know more about KNOW!
16 Jun 2020 -
16 Jun 2020
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Hear from our top retail industry leaders and academicians their insights and strategies on what the future holds for the retail sector and how retailers can tackle and adapt to challenges.
4 Jun 2020 -
4 Jun 2020
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Join us at this forum to learn about the Retail Industry Transformation Map, Industry Digital Plan, the digital solutions and training programmes that you can leverage to capitalise on e-commerce platforms. In addition, hear the inspiring stories of SMEs that have transformed their business models using digital solutions.
27 May 2020 -
27 May 2020
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The Grow Digital, Go International initiative is supported by Enterprise Singapore (ESG) and Infocomm Media Development Authority (IMDA), encouraging local businesses, especially SMEs, to expand your markets overseas. Join us in this webinar to hear from the solution providers and funding agencies!
30 Apr 2020 -
30 Apr 2020
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SME Leadership Academy programme 2020 provides better support to SMEs during this challenging period including redesigning the curriculum from in-person seminars to regular webinar sessions and adopting an industry focus covering insights, tips and recommendations to help you reach your customers online. These have been designed in collaboration with the Economic Development Board (EDB) and with the support of the Singapore Tourism Board (STB), Enterprise Singapore (ESG) and Singapore Retailers Association (SRA).
21 Apr 2021 -
21 Apr 2021
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This specially curated one-day workshop targeted at SMEs where you will learn the fundamentals of branding, leverage the right social media platforms, develop the right contents for your brand to attract eyeballs and drive greater awareness and sales!
24 Apr 2020 -
24 Apr 2020
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Join us at this complimentary Design Thinking Workshop done via webinar and contribute to what we trust will be a robust “hands-on” virtual session to jointly uncover and identify these retail challenges through your insights and help reframe the retail industry’s needs into actionable problem statements. Find out how other companies have used Design Thinking successfully to overcome their business challenges.
23 Apr 2020 -
23 Apr 2020
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The COVID-19 pandemic is leaving many businesses uncertain how to cope and it can be stressful. Or it can also be a time of innovation and growth for some. Hear from our panelists from Nanyang Business School, Nanyang Technological University, strategies which you can adopt to emerge from this crisis stronger.
17 Apr 2020 -
17 Apr 2020
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Join us at this closed door dialogue to learn how you can extract more value from the Budget 2020 relief measures for your retail business.
5 Mar 2020 -
5 Mar 2020
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In collaboration with IMDA, SRA brings you a half-day workshop which will include an overview of the Design Thinking methodology and how this is applied for problem framing of your business challenge on the OIP. You will learn about the key principles of human-centered design, the process of identifying innovation areas through user research and crafting compelling digital solutions via real-life examples and exercises.
12 Feb 2020 -
12 Feb 2020
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Are you looking for interns or graduates from a reputable university? Are you looking to build your talent pipeline? Join SRA and NUS in this webinar to know more about NUS Internship Programmes & SRA Global Ready Talent Programme!
20 Jan 2021 -
20 Jan 2021
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The SkillsFuture Work-Study Certificate and Post-Diploma Programmes are specially designed to give Polytechnic and ITE fresh graduates, a head-start in careers related to their discipline of studies.
Participating employers can recruit fresh local talent, within three years of graduation or the Operationally Ready Date for National Servicemen and prepare them to take up suitable job roles. Participants in the programme can look forward to a structured career progression pathway within the organisation.
27 Jan 2021 -
27 Jan 2021
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Strategic Digital Marketing for Retail Sector is a 2 day course specially-curated to provide a strategic understanding of how digital marketing could enhance your brand and lead to direct sales. It would take a deep dive into different platforms, strategies and marketing tools, and also explore the role of entertainment via videos and live streaming. During the workshop, you will get to develop your digital marketing strategies with advice from our experienced trainer and implement them strategically into your business.
14 Jun 2021 -
16 Jun 2021
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Strategic Digital Marketing for Retail Sector is a 2 day course specially-curated to provide a strategic understanding of how digital marketing could enhance your brand and lead to direct sales. It would take a deep dive into different platforms, strategies and marketing tools, and also explore the role of entertainment via videos and live streaming. During the workshop, you will get to develop your digital marketing strategies with advice from our experienced trainer and implement them strategically into your business.
31 May 2021 -
2 Jun 2021
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SRA Excellent Service Award (EXSA) 2023 Nominations are now open until 24 May 2023.
Take this opportunity to honour your employees for delivering exceptional service excellence in their work. All EXSA recipients will receive a certificate of recognition and an Excellent Service Award badge. A framed EXSA certificate will also be presented to companies in recognition of their remarkable efforts in elevating the service excellence in their organisation, and with recognition at the annual EXSA presentation ceremony.
1 Apr 2023 -
31 May 2023
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Briefing on the Code of Conduct for Leasing of Retail Premises in Singapore (SBF x SRA x RAS x ASME)
The briefing session will share on the Code of Conduct for Leasing of Retail Premises in SIngapore (“code”). The Code is developed by the Fair Tenancy Pro Tem Committee comprising of representatives from both tenants and landlords.
16 Apr 2021 -
16 Apr 2021
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The need to reimagine retail started as far back as the changing consumers’ lifestyle, globalisation and the advent of digitalisation. The recent pandemic catapulted and realised the change faster and stronger! In the past year, consumers experienced many changes including shopping from different brands and in different formats. Many shared that they are prepared to continue with their changes, post-pandemic. How should retail players respond?
7 Apr 2021 -
7 Apr 2021
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Are you looking to build a team of employees to establish your social media or eCommerce presence and execute digital marketing strategies to improve online engagement and increase brand awareness? Join us in this webinar to find our more on what is PCP and how it will be beneficial for your company!
8 Apr 2021 -
8 Apr 2021
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Join us in this webinar where Dr Ng Lee Keng, Associate Professor from Singapore Institute of Technology, will share what Customer Experience means for your retail business and what are the important considerations leading to customer satisfaction and retention. What’s more, SRA Members can participate in a Complimentary Mystery Shopping Project offered by SIT!
26 Apr 2021 -
26 Apr 2021
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In the past year, consumers experienced many changes including shopping from different brands and in different formats. Many shared that they are prepared to continue with their changes, post-pandemic. How should retail players respond?
29 Apr 2021 -
30 Apr 2021
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Singapore Retailers Association (SRA) and Singapore Food Manufacturers’ Association (SFMA) would like to invite you to learn about Pinduoduo’s dynamic interactive ecommerce model, their Global Outreach Program targeting imported goods and how brands can build up capabilities via marketing support from the platform.
29 Apr 2021 -
29 Apr 2021
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Sign up NOW as our GoSpree Merchant and take advantage of the Hari Raya Haji Festive Sale@GoSpree!
12 Jul 2021 -
20 Jul 2021
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SRA have conducted its 43rd Annual General Meeting on 27 May 2021.
27 May 2021 -
27 May 2021
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This half-day workshop provides participants with a high lead overview of job redesign methodology and process, giving them a deeper understanding of what Job Redesign is, and the investment required to reap its benefits. Participants will also be equipped with a job Redesign template to help them kick-start job redesign at the workplace.
5 Jul 2021 -
8 Jul 2021
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The retail study mission progressed on to hosted store tours from 15th to 17th January, with a multitude of innovative stores visited.
10 Jun 2020 -
19 Jan 2020
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