Terms & Conditions

Last updated: 29 Jun 2021

Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Singapore Retailers Association (SRA) (“we,” “us” or “our”), concerning your access to and use of the [sra.org.sg] website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

By accessing and using this website, you shall be deemed to have accepted to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.


SRA reserves the right to make changes to these Terms of Use from time to time at its sole discretion. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term. Changes will be posted on this page and your use of this Website after such changes have been posted will constitute your agreement to the modified Terms of Use and all the changes.

Proprietary Rights

This Website is maintained by SRA. All the materials located in this Website including but not limited to all information and software programs (collectively, the “contents”), are protected by copyright, trademark and other forms of proprietary rights. All rights, title, and interest in the Contents are owned by, licensed to or controlled by SRA.

Privacy Policy

Restrictions on use of Materials Except as otherwise provided, no part(s) of this Website shall be reproduced, republished, uploaded, posted, transmitted, adapted, modified, displayed, broadcast, hyperlinked, framed or otherwise distributed in any way, or stored in an information retrieval system, without the prior written permission of SRA. Modification of any of the Contents or use of the Contents for any other purpose will be a violation of SRA’s copyright and other intellectual property rights. Graphics and images on this Website are protected by copyright and may not be reproduced or appropriated in any manner without written permission of SRA.

Disclaimer of Warranties and Liability

The Contents of this Website are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, SRA does not warrant and hereby disclaims any warranty:

  1. as to the accuracy, adequacy, completeness, correctness, reliability, timeliness, non-infringement, title, merchantability, quality and/or fitness for any particular purpose of the Website and/or the Contents of this Website; and
  2. that this Website or any of the Contents of this Website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website and the server are and will be free of all viruses and/or other harmful elements.
  3. SRA shall not, in any event, be liable for any damages, loss or expense including without limitation, direct, indirect, special, or consequential damage, arising from or in connection with:

any access, use or the inability to access or use this Website, or reliance on the Contents; ii. any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; and/or iii. any use of or access to any other website linked to this Website.

 Right of Access

SRA reserves all rights to deny or restrict access to this Website to any person or to block access from a particular Internet address to this Website, at any time, without ascribing any reasons whatsoever. Links from this Website to other external websites: This Website contains hyperlinks to websites which are not maintained by SRA. SRA is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Use of the hyperlinks and access to such websites are entirely at your own risk. Hyperlinks to other websites are provided as a convenience. In no circumstances shall SRA be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked; nor are such hyperlinks an endorsement or verification of such websites. This exclusion clause shall take effect to the fullest extent permitted by law.

Links to this Website from other external websites

Except as set forth below, caching and links to, and the framing of this Website or any of the Contents are prohibited. You must secure permission from SRA prior to hyperlinking to, or framing, this Website or any of the Contents, or engaging in similar activities. SRA reserves the right to impose conditions when permitting any hyperlinking to or framing of this Website or any of the Contents.

Your linking to or framing of any part of this Website or its Contents constitute acceptance of these Terms of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms of Use. If you do not accept these Terms of Use, you must discontinue linking to, or framing of this Website or any of the Contents.

In no circumstances shall SRA be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on other external websites that link to this Website or any of the Contents. SRA reserves all rights to disable any links to, or frames of any site containing inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

SRA reserves the right to disable any unauthorized links or frames and disclaims any responsibility for the content available on any other site reached by links to or from this Website or any of the Contents.

Electronic Communication and Feedback

When you visit this Website or submit feedback to SRA including questions, comments, suggestions or the like regarding or in response to the content of this or any other SRA Website, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. SRA shall be free to use, for any purpose, any ideas, concepts, techniques or know-how contained in such feedback, and such feedback automatically becomes the property of SRA. SRA shall not be subject to any obligation (including any obligation of confidentiality) with respect to such feedback and shall be free to reproduce, use, disclose and distribute to others without limitation.

How your data is protected

SRA will take reasonable steps to ensure that personal data are protected from unauthorized access. Any information gathered by SRA may only be accessed by the authorized user.

Your Account

If you use this Website, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password. SRA reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Governing Law

These Terms of Use shall be governed and construed in accordance with the laws of the Republic of Singapore.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at xavier@sra.org.sg.

Pricing and Supply Management

Prices on the Website are subject to change.

SRA reserve the right, but are not obligated, to limit the sales of products or Services to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Singapore Retailers Association. Singapore Retailers Association reserves the right to discontinue any product at any time.


Singapore Retailers Association uses Stripe to take payment. Stripe is a full-stack payment platform that allows the flexibility to utilize payments via all major credit cards and wallets (such as Apple Pay and Google Pay), across global markets via its Multi-Currency capability. Credit card information is always encrypted during transfer over networks. In processing your payment, we act in the capacity as a commercial broker to our Service Providers. Our Service Providers accept that valid payment from you to us settles any obligation for you to pay our Service Providers directly. You agree to provide current, complete and accurate purchase and account information for all purchases made on our Website. You agree to promptly update your account and other information, so that we can complete your transactions and contact you as needed.