Moving from pandemic to endemic, retailers in Singapore have to innovate and digitally transform themselves in more ways than one to drive and enhance customers’ engagement across omnichannel to personalise and improve their journey experience. Increasing brand awareness and differentiating yourselves would help your organisation emerge stronger amidst the new normal.
26 Oct 2021 - 26 Oct 2021Read More
Customer experience is the bedrock of any service encounter. For any organisation to affirm its own strengths and improve its blind spots, mystery shopping is one valuable research method that can gather authentic and revealing data.
20 Oct 2021 - 20 Oct 2021Read More
This workshop aims to provide a hand-on experience on basic styling and photography with a smartphone on products/items for marketing of merchandise/service selling and content creation. This is a blended course consisting of eLearning and online workshop. Workshop Dates and Duration 3 hours Online Workshop via ZOOM and Upcoming intakes: 27 Oct, 3 Nov 2021, 12... View ArticleRead More
- EXSA 2021 Virtual Presentation Ceremony, 16 Nov 2021