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Customer Journey Mapping – Pave Your Way to the Hearts of Your Customers

During times of crisis, customer behavior is rapidly changing. Right now, it is an excellent time to revisit your customer journey and identify opportunities to make customers fall in love with your brand.

Date: 14 July 2021

Time: 10am -11.30am

Through this webinar, you will be able to:

1. Hear real SME stories

  • 3 Local SMEs have discovered untapped opportunities to create great experiences for their customers

2. Grant Support

  • Learn about available grant schemes to receive up to 80% grant support.

3. Seize new opportunities in new behaviours

  • The pandemic has changed our behaviours, bringing about new opportunities to connect and form new relationships with your customers

4. Learn a powerful tool

  • Harness the true value of the User Journey Mapping tool, to differentiate from your competitors, and invest in where it matters most to better engage your customers.

Who will be speaking?