The retail industry is like a roller coaster ride – thrilling with lots of ups and downs, just when you think you’ve got everything under control, a new challenge pops up! But don’t worry, the Retail Industry Digital Plan (IDP)  is here to help you stay ahead of the game.

Think of it as your trusty cheat sheet to navigate the ever-changing digital landscape and grow your business. With the refreshed Retail IDP that is jointly developed by IMDA and Enterprise Singapore, you’ll be able to tackle challenges like a pro. From enhancing customer experience, optimising operational efficiencies and accelerating for business growth, the IDP has it all!


It also provides a step-by-step guide that is easy to follow, and includes:

  • Digital Solution Roadmap that outlines retail-based solutions for each stage of growth including Omnichannel Retail Management (OCRM);
  • AI-enabled solutions that can enhance processes, streamline workflows, and provide data-driven insights to improve decision-making; and
  • Cybersecurity and Data Protection Roadmap that covers cyber security and data protection measures at different stages of growth.


So, if you’re ready to take your retail business to the next level, grab a cup of coffee and dive into the Refreshed Retail IDP.


Also watch how local retailers like Superpets, Pick & Go and Scanteak benefitted from the Retail IDP and saw significant improvement in their cash flow, as well as provided a more interactive shopping experience for their customers.



Useful Links :

Retail IDP

Source: InfoComm Media Development Authority