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Singapore Retailers Association
Course

Digital Commerce & Marketing: Digital Transformation of Your Business to Maximise Success

Digital Transformation Course

Take your business to new heights by developing a robust digital omnichannel strategy that drives engagement and conversions. This course provides practical insights into content management and crafting an effective content marketing strategy to connect with your audience across multiple platforms. You'll learn how to leverage inbound marketing and implement integrated marketing communications to ensure a cohesive brand experience that maximizes customer engagement.

Gain a strong foundation in search engine marketing and search engine optimisation strategies to increase visibility and enhance customer engagement, while mastering content creation and social media management to boost your online presence. These skills will empower you to enhance your brand, generate leads, and create lasting customer relationships that drive long-term business success in a competitive digital landscape.

Tools Used
Strapi
Medusa
React.js
Next.js
Claude
Class Schedule Information

1 day (9am – 6pm)

Classroom

3 days

Practical Mentorship

64 hours

Asynchronous Project

IMPORTANT NOTE: Students do not have to attend classes for their asynchronous project, but are expected to complete the assigned project at their own time. Completed assignments are to be submitted as advised by trainers.

Course Topics

Business Brand Image

driving competitive edge and maximising business returns

Digital Marketing Plan

using AI-driven Market and Competitor Insights

Content Strategy

creating a Content plan that engages and drives Sales Conversions

Generative AI Content

developing high-conversion Content that drives an optimal Omnichannel Customer Experience

Leads Generation

developing optimised digital advertising on Google and Facebook

Omnichannel Business

creation of organic Content and execution of Paid Advertising

Course Learning Outcomes

Course participants will acquire the following Knowledge, Skills and Competencies:

  • Enhance the business Brand Image that drives competitive edge through clarity of business purpose and core value proposition, utilizing content management skills to create, curate, and manage web assets.
  • Develop a Digital Marketing plan by applying insights from AI-driven market research and competitor analysis.
  • Create content that drives marketing and sales objectives through applying content development and management approaches and planning frameworks.
  • Generate content that engages target audience profiles optimally and that can be re-purposed across omnichannel platforms through use of effective prompt engineering with AI tools (chatgpt).
  • Drive digital commerce sales leads generation by implementing set-up and development of ad campaigns on platforms including Google Ads and Meta (Facebook), and through executing the ad campaigns with applied data-driven insights, utilizing paid search engine marketing (SEM) techniques.
  • Implement a digital omnichannel business presence on key Digital Commerce platforms that drives engagement and sales through organic content and paid advertising.

At the end of the course, participants will walk away with a fully functional live website (Strapi / Medusa) ready to enhance their online presence.

Course Fees(GST 9% — For payment made on/after 1 January 2024)
Participant ProfileSelf-SponsoredEmployer-Sponsored (SME)
Singapore Citizen
(< 40 years old)
Singapore PR

$1,585.95

After 70% Funding

$615.95

After 90% Funding

Singapore Citizen
(≥ 40 years old)

$615.95

After 90% Funding

$615.95

After 90% Funding

Full Fee
(No Funding)

$5,286.50

$5,286.50

*All fees are fully payable to Singapore Institute of Retail Studies.

Fees include prevailing GST

Funding Eligibility Period: 1 Jan 2025 to 31 Dec 2027

MCES — Mid-career Enhanced Subsidy

ETSS — Enhanced Training Support for SMEs

Course Venue

SIRS Training Room

11 Eunos Road 8, Lifelong Learning Institute, #08-02/03, Singapore 408601

Nearest MRT: Paya Lebar MRT

Additional Support

This course is also eligible for the following:

For more information about funding and support, click here.

Programme Partners
Singapore Institute of Retail Studies
Singapore Retailers Association
LOMA
Singapore Retailers Association
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