Labour shortages. Rising manpower costs. High employee turnover. Inconsistent service delivery.
For many businesses, these workforce challenges are putting pressure on productivity, profitability and growth. Yet, when managed strategically, your workforce can also be your greatest competitive advantage.
As AI reshapes the way businesses operate, the opportunity extends beyond technology adoption. From smarter onboarding and upskilling to AI-enabled frontline execution, job redesign, inclusive hiring and workforce-focused HR strategies, businesses can unlock new ways to boost productivity, strengthen talent retention and reduce manpower dependency.
Join industry experts and business transformation practitioners at The Workforce Advantage seminar on 25 September 2026 at Big Picture Theatre, Capital Tower, to explore how AI and workforce transformation can help you build a smarter, more productive and future-ready workforce.
Key Session Highlights
The Store of Tomorrow (Google)
Discover how Google is shaping the “Store of Tomorrow” and helping CapitaLand tenants rewrite their talent playbook with agentic AI to empower their workforce, automate routine tasks, and unlock new levels of productivity through smarter retail experiences, accelerated marketing campaigns, improved demand forecasting, optimised inventory management, and more.
AI for the Frontline (KNOW)
See how AI is supporting frontline operations and how businesses can bridge the gap between strategy and execution across their outlets. Learn how to close the HQ-to-floor gap, use AI for consistent onboarding, and catch slipping standards before they cost you revenue.
Workforce Transformation (Singapore Business Federation)
Discover how retail and F&B businesses use AI, job redesign and workforce transformation strategies to increase revenue and reduce manpower dependency. Explore practical business use cases and available support to help your organisation translate transformation opportunities into measurable business outcomes.
Inclusive Workforce Strategies (SG Enable and ABR Holdings Limited)
Gain insights from ABR Holdings Limited and SG Enable as they share real-world experiences in inclusive hiring and discuss how employing persons with disabilities creates business value through a more resilient workforce, stronger employee engagement, and long-term sustainable growth.
Driving Workforce Advantage Through AI-Ready HR (e2i and TalentKraft)
Identify hidden workforce risks and accelerate skills development within your organisation using the AI Maturity Assessment for HR (AIM HR) framework. Discover how businesses can assess their workforce readiness and build AI capabilities while strengthening workforce sustainability.
Retaining Gen Z Talent (Nanyang Polytechnic School of Business Management)
Hear firsthand from retail students who have recently completed industry internships and gain valuable insights into Gen Z workplace expectations as they share their perspectives on career aspirations, workplace values, and what motivates the next generation of talent.
AI Workflow Redesign Project (Institute for Adult Learning)
Be among the first to learn about the Human-Centric AI Workflow Redesign Project under the Adult Learning Collaboratory, an IAL-SWDA initiative that advances innovative workforce and adult learning practices. Discover how placing humans at the centre of AI-driven workflow redesign can transform frontline retail roles, unlock greater workforce value, and drive productivity, innovation, and business growth.
Who Should Attend
- Business Owners and Entrepreneurs
- Retailers and F&B Operators
- HR Leaders and Managers
- Operations and Store Leaders
- Workforce Transformation Champions
- Learning & Development Professionals
Secure your complimentary seat today!
Don’t just prepare your business for the future. Prepare your people to shape it.
Organised by
Partners
Supported by
