Artificial intelligence is actively shaping how retailers in China create content, acquire customers, operate fulfilment and make decisions. The Retail TechMaster programme takes Singapore retail leaders on a five-day immersion in Hangzhou to experience this transformation first-hand.
Participants will visit the Alibaba ecosystem, live commerce operations, smart logistics facilities, new retail formats, and AI-generated content studios — before returning with a practical business application idea or next-step plan.
Programme Highlights
- Alibaba Ecosystem & AI Retail Infrastructure — End-to-end AI-powered commerce from consumer data to content to fulfilment.
- AI-Generated Content & Digital Human Tools — Content at scale: product descriptions, videos and digital human anchors for live selling.
- Yowant Live Commerce Operating Model — High-volume live selling: planning, execution and optimisation.
- Taotian (Tmall & Taobao) Platform Insights — Visibility, promotions and AI tools on China's largest commerce platforms.
- Cainiao Logistics & Fulfilment — Smart logistics at scale, last-mile innovation and cross-border fulfilment.
- Intime Department Store — Physical retail reimagined with digital integration and consumer intelligence.
- Freshippo (Hema) New Retail Model — Alibaba's New Retail concept blurring online and offline commerce.
- Singapore Business Application Workshop — Structured session to develop a practical idea to bring back to your business.
What Participants Will Experience
- Alibaba Ecosystem and AI Retail Infrastructure
- AI-Generated Content and Digital Human Tools
- Live Commerce and Creator-Led Growth
- New Retail and Consumer Experience Models
- Smart Logistics and Fulfilment
- Singapore Business Application Workshop
Who Should Attend
Designed for retail founders, CEOs, senior management, business owners, transformation leaders, commercial heads and tech champions who want to understand how AI and digital retail models can support growth, efficiency and expansion.
Programme Fees
| Participant | Funding | Fee (incl. GST) |
|---|---|---|
| 1st Participant Capped at 2 pax per company | 70% SSG Funding | S$3,315 (After 70% Funding) |
| 2nd Participant | 30% SSG Funding | S$6,715 (After 30% Funding) |
Full fee: S$8,500 per pax before GST
Includes: Hotel accommodation, ground transport, meals.
Excludes: Airfares, airport transfer, visa.
The organiser reserves the right to make any amendments to the programme subject to availability.